Notary signing agents are state-appointed officials who provide legal document authentication, an important service for many businesses as well as individuals. If you have made the noble decision to become a notary signing agent (NSA), here are some qualities companies look for when hiring a notary signing agent and will help separate you from the unsuccessful NSAs
- Act professionally
Regardless of the circumstance, notaries should act professionally from the time of receiving the phone call to returning the notarized package. It does not matter if the signing takes place in a car, client’s home or in an office, being a notary is a huge responsibility and should not be taken lightly.
Also, dress nicely as though you work in an office and speak to the clients in a way that indicates you are knowledgeable about the job and you can help him or her through the process. At no one time should you trash talk the signing company no matter how irate you may be.
- Always return calls
It goes without saying that companies hiring a notary will choose one who returns calls even when they cannot accommodate a signing. Be courteous and respectful at all times.
- Educate yourself
The mortgage and title industry is always evolving hence the need to take proper steps in ensuring you are informed about all the changes. Keep abreast of any changes in legalities in your state.
- Have all the required tools
As a signing agent, you will need a good laser printer as Inkjets are not acceptable in loan signing. It is also vital to have a fast computer with a mobile internet connection to enable download of the loan packages as well as different types of packing materials and a GPS system with new streets if you live in a growing area.
Initially, buying all the required tools will be costly but look at the big picture. Decide the goal of your business and how you want it to look as well as what you want to get out of it. The answers to these questions will help you decide how much money to spend and where to spend it. The necessary purchases could be considered an investment.
- Get licensed
Licensing and insurance are essential to any business and notary is no different. Ensure that you keep up with all the licensing and insurance required by your state such as title producer’s license or Errors and Omissions insurance even though you may feel like you do not need it.
- Develop relationships with other notaries
Referring a client to another notary when you cannot do the signing shows you have a team spirit which is desirable to most clients. It also boosts your relationship with other notaries. In return, they will refer clients that they cannot accommodate to you. Lastly, keep in mind that you are a representative of a billion dollar industry and a face to your business. Conduct yourself in a manner that makes clients want to call you.
Coast2Coast Signings is a global signing service dedicated to providing the most convenient, efficient and professional signing services. Our goal is to provide our clients’ with excellent customer service, a knowledgeable staff, and the ability to find experienced notaries wherever and whenever they are needed. Our team is on staff 24/7 to fulfill any of your signing needs. With a combined 50 years of experience, our mission is to help fulfill our clients’ needs with the utmost respect and adaptability. Coast 2 Coast is the only signing company proficient in completing signings on a global scale, on any coast and in any country.